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A Nissan Motor Acceptance Corporation (NMAC) Finance Account Manager is a crucial liaison between Nissan/Infiniti dealerships and the financial arm of Nissan. This role is multifaceted, requiring a strong understanding of automotive finance, sales processes, and relationship management.
The primary responsibility of an NMAC Finance Account Manager is to cultivate and maintain strong, productive relationships with dealership finance managers and sales teams. This involves regular on-site visits to dealerships within an assigned territory. During these visits, the Account Manager provides support, training, and updates on NMAC’s financing programs, incentive structures, and credit policies. They act as a trusted advisor, assisting dealerships in structuring deals to maximize approval rates and customer satisfaction.
A key function is to educate dealership personnel on NMAC’s financing products, including retail financing, leasing, and commercial lending options. This ensures that dealership staff are well-versed in the benefits of choosing NMAC as their primary financing partner. The Account Manager proactively communicates any changes in policies, procedures, or interest rates, ensuring dealerships remain compliant and competitive.
Beyond training and education, the NMAC Finance Account Manager analyzes dealership performance metrics, such as approval rates, penetration rates (the percentage of vehicles financed through NMAC), and overall profitability. They work collaboratively with dealership management to identify areas for improvement and develop strategies to increase NMAC market share. This might involve implementing targeted marketing campaigns, adjusting finance structures, or providing additional training to specific staff members.
Another important aspect of the role is resolving any issues or concerns that dealerships may have regarding financing applications or contracts. The Account Manager acts as an advocate for the dealership within NMAC, navigating the internal processes to ensure timely and satisfactory resolutions. This requires strong communication skills, problem-solving abilities, and a thorough understanding of NMAC’s operational procedures.
The position demands a results-oriented individual with excellent interpersonal skills. Success is measured not only by increasing financing volume but also by building long-term, mutually beneficial partnerships with dealerships. The NMAC Finance Account Manager must be a proactive and strategic thinker, constantly seeking opportunities to enhance the relationship between NMAC and its dealership network. Furthermore, they must stay current on industry trends, competitor offerings, and regulatory changes to provide the most relevant and valuable support to their assigned dealerships. This ensures that Nissan and Infiniti dealerships have the financing support they need to succeed in a competitive market.
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