Contacting Audi Finance: Finding the Right Phone Number

Need to get in touch with Audi Finance? Whether you have questions about your existing account, are exploring financing options for a new Audi, or need assistance with a payment, knowing how to quickly access their customer service is key. The most effective way to find the correct phone number is to visit the official Audi USA website.

Why Go to the Official Audi USA Website?

While you can find numerous phone numbers for Audi dealerships and related services online, the official Audi USA website is the most reliable source for the direct line to Audi Finance. This ensures you’re speaking with representatives specifically trained to handle financing inquiries, and you avoid being transferred unnecessarily through dealership switchboards.

Steps to Find the Audi Finance Phone Number on the Website:

1. Go to Audi USA: Navigate to audiusa.com.
2. Look for “Contact Us” or “Customer Support”: Typically, you’ll find a “Contact Us” or “Customer Support” link in the website’s footer (at the very bottom of the page) or within the main navigation menu.
3. Navigate to Financial Services/Audi Finance: Within the “Contact Us” or “Customer Support” section, look for a sub-section related to “Financial Services,” “Audi Financial Services,” or simply “Finance.”
4. Find the Phone Number: The Audi Finance phone number should be prominently displayed within this financial services section. You may also find options to email or chat with a representative online.

What Information to Have Ready When You Call:

To ensure a smooth and efficient call, have the following information readily available:

• Your Account Number: This will help the representative quickly access your account information.
• Your Vehicle Identification Number (VIN): This can be helpful if you have questions about a specific vehicle or financing agreement.
• Your Social Security Number (SSN): Although not always required upfront, you may need to provide this for verification purposes. Be cautious about providing this information unless you initiated the call or are confident in the legitimacy of the representative.
• A Pen and Paper: To jot down any important information or instructions.

Alternative Contact Methods:

Besides the phone number, the Audi USA website may also offer alternative ways to contact Audi Finance, such as:

• Email Support: A contact form or dedicated email address for finance inquiries.
• Live Chat: Real-time assistance from a customer service representative via online chat.
• Online Account Management: Many inquiries can be resolved by logging into your Audi Finance account online, where you can view statements, make payments, and manage your account details.

Important Considerations:

• Call During Business Hours: Be aware of Audi Finance’s operating hours to ensure you reach a live representative.
• Be Prepared to Wait: Depending on call volume, there may be a wait time before you can speak with someone.
• Document Your Interactions: Keep a record of the date, time, and representative’s name for future reference.